Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ)

How does the Nordeva™ LED Mask work?

The mask uses clinically proven LED light therapy to stimulate collagen, reduce acne, improve skin tone, and reduce fine lines safely and effectively.

2. Is it safe for all skin types?

✅ Yes. The Nordeva™ LED Mask is 100% safe, non-invasive, and suitable for all skin types, including sensitive skin.

3. How often should I use it?

We recommend 20 minutes per session, 3–5 times per week for the best results.

4. When will I see results?

Most users notice visible improvements within 3–4 weeks, with optimal results after 6–8 weeks of consistent use.

5. Can I use the mask with my current skincare routine?

Yes! The mask can be safely combined with your usual creams and serums to boost their effectiveness.

6. What’s included in the package?

  • 1x Nordeva™ LED Mask

  • 1x Adjustable strap

  • 1x Remote control / power cable

  • 1x User manual

7. What is your warranty policy?

All products come with a 30-day money-back guarantee (unused & unopened) and a 2-year product warranty.

8. Do you ship worldwide?

🌍 Yes, we ship worldwide with free delivery. Delivery times vary by country (usually 5–12 business days).

9. What payment methods do you accept?

We accept all major credit cards, PayPal, and secure online payments.

10. How can I contact customer service?

After-Sales Care

Your journey doesn’t stop at checkout. With Nordeva™, enjoy 60-day satisfaction, fast support, and full warranty coverage — for beauty you can trust.

Secure Payments

Shop with confidence — all transactions are 100% encrypted and protected. Your data stays private, always.

FasFast & Reliable Delivery

We ship worldwide with trusted carriers to ensure your order arrives quickly and safely. Track your package in real time and enjoy peace of mind from checkout to delivery.

Nordeva™ Warranty & Satisfaction

Every Nordeva™ LED Mask comes with a 1-year warranty and a 60-day satisfaction guarantee. If you’re not fully satisfied, we’ll make it right — no questions asked.